Warranty Policy

RDkey Store Warranty Policy

At RDkey Store, we are committed to providing our customers with the best possible shopping experience. Our warranty policy reflects our dedication to the quality of both our physical and digital products. Below are the terms of our warranty policy:

100% Money-Back Guarantee within 7 Days for Digital Products: We guarantee a full refund for digital products within the first 7 days of purchase. If you are not satisfied with your digital product, please contact our customer service within this period, and we will process your refund quickly and hassle-free.

100% Money-Back Guarantee within 30 Days for Physical Products: For physical products, we offer a 100% money-back guarantee within 30 days of delivery. If your physical product has any defects or does not meet your expectations, contact us within this period, and we will arrange for the return and refund.

General Conditions:

  1. The money-back guarantee applies only to products that are in their original condition and have not been significantly used or damaged.
  2. To initiate the return process, contact our customer service with your purchase information and a detailed description of the reason for the return.
  3. Refunds will be processed using the same payment method used in the original purchase.
  4. Original shipping costs are non-refundable, and the customer is responsible for the return shipping costs.

At RDkey Store, we strive to provide quality products and exceptional service. We are here to assist you at every step and ensure your satisfaction with your purchase. If you have any questions or concerns, feel free to contact our customer service team. Thank you for choosing RDkey Store!